Return & Refund Policy

At YALA, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

• Returns are accepted within 14 days of delivery.
• Items must be unused, unworn, unwashed, and returned in their original packaging with tags attached.
• Items marked as Final Sale, gift cards, and personalized products cannot be returned.

Refunds

• Once your return is received and inspected, we'll notify you of the approval or rejection of your refund.
• Approved refunds will be issued to your original payment method within 5–10 business days.
• Original shipping fees are non-refundable.

Exchanges

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery so we can arrange a replacement.